How to order prints

To place an order you can either send us an email or give us a call on 0208 858 3076.

Files can be sent via WeTransfer or just in an email.

Digitalarte offers the highest quality Giclée printing service for artists, galleries, illustrators & photographers.

We’re a small, customer focused print studio. When calling or sending an email, customers can expect a quick and consistent response. Sometimes we might be with customers in the studio or preparing and producing customer work. We would like to help you with your project, so we will get back to you.

Artwork Checklist & Production Info

Below is some helpful information about our printing process. If you’re unsure or need help, please call us on 0208 858 3076 or email us to discuss.

FILE TYPE: We accept TIFFs, PSDs or JPEG files. PDFs must be rasterised first. Files must be flattened before sending over.

DPI: Files must be saved at 300dpi at the dimensions you want them printed. For the best way to prepare your files, please call us on 0208 858 3076 or email us to discuss.

SIZE: Files must be sized to the exact print size you require, including any border you wish to have. They must be sized correctly before sending to us.

COLOUR SPACE: Adobe RGB, sRGB or Prophoto RGB.

FILES: Files can be sent to us via WeTransfer or just in an email. If you would like to drop off the files in person please call us on 0208 858 3076 or email us to arrange an appointment to do so.

TURNAROUND TIME: Turnaround normally is 3-4 working days in the studio, from receipt of your order. Turnaround time is for completion and collection from the studio only and does not include delivery. Our turnaround time is subject to current workload and quantity, for larger volume orders turnaround time may be extended. All turnaround extensions will be discussed prior to order confirmation. Let us know if you have a tight deadline.

DELIVERY COSTS: UK Mainland

Courier: Expected delivery 1-2 working days – £14.00+VAT per parcel
Royal Mail – Tracked24 up to 2kg: Expected delivery 1-3 working days – £9.00+VAT per parcel
Royal Mail – Tracked48 up to 2kg: Expected delivery 2-6 working days – £7.00+VAT per parcel

For all deliveries, we only use Parcelforce, UPS and Royal Mail.

COLLECTION: If you would like to collect from the studio you will need to make an appointment via email or call 0208 858 3076.